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store policies

your privacy

When you access our website, you are agreeing to the terms of Lavish Beauty online Privacy Policy.

Lavish Beauty only collects customer information that is related to your order. This includes:

  • Billing Address

  • Email Address

  • Shipping Address

  • Payment Information 

  • Date of Birth (Birthday Promotions)

All of the user data we collect is protected against unauthorized access on our secured server. 

Only authorized employees are granted access to this information. We do not share or sell your information to anyone

Cancelling an order

To cancel an order please email us and provide your name and order number

**Orders that are already shipped cannot be cancelled


  • Refunds will be made to the same method of payment used when the item(s) were purchase​d

  • Pre-Paid credit card transactions will receive store credit

  • All returns are subject to approval, and we reserve the right to limit or refuse based on our policies and procedures

  • All merchandise must be in it's original brand-new condition to receive a refund or exchange within 30 days

  • Packages that are creased, bent, damaged, tampered with or have a broken seal will not be eligible for refund or exchange


Please contact our customer care if you would like to be refunded or to return a purchase

In your email, please include a detailed explanation and photos of the product.

Once your return request is approved, please ship the items back to us.

*return shipping cost will be the responsibility of the customer

what is considered non refundable merchandise?

  • All final sale, clearance and event sales

  • Buy one get one offers

  • Cosmetics

  • Styling tools and equipment (flat irons, curling irons, blow dryers, trimmers, clippers, scissors and blades

  • Unsealed hair and skin care products (spray bottles, jars, hair dye, tubes, pump bottles, containers and chemicals)

  • Wigs, hair extensions, closures, ponytails and buns 


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